1. Home
  2. Docs
  3. <b>NextMind DevKit<br>Developer’s</b><br> Documentation
  4. NextMind Unity SDK
  5. Known issues & workarounds

Known issues & workarounds

In this section, we have listed issues you may encounter while developing your application and ways you can work around them.

Canvas objects rendered black

Issue description:

While building your scene using Canvas, you may encounter the following issue: your objects render correctly in the Scene view, whereas in the Game view they are totally black. This is a known bug of the Unity Editor when using custom shaders on Screen Space - Overlay Canvas objects.

Here are some threads on it:



Set the Canvas’ Render Mode to Screen Space - Camera and reference the right Camera in the field Render Camera, or set the Render Mode to World Space.

NeuroTags badly rendered

Issue description:

While building your scene using Canvas, you may encounter the following issue: your canvas objects using NextMind shaders are rendering the stimulation texture abnormally.TriplanarIssue


This is due to the shaders that aren’t properly handling the stimulation texture’s triplanar projection on default canvas. There are two ways to work around this issue:

  • Set the Projection property of the object’s material to Standard or Screen Coordinates.
  • Add Normal to the Canvas Additional Shader Channels property.

Material rendering issues in HDRP

Issue description:

After assigning a transparent NextMind shader on a new material, the material becomes fully transparent and/or displays some glitches on the object:


This is caused by a bug in some versions of Unity’s ShaderGraph package. This bug is currently being investigated by Unity: https://issuetracker.unity3d.com/issues/hdrp-transparent-shadergraph-isnt-rendering-correctly-when-using-custom-editor-gui


This can be fixed following these few steps:

  • Select the Material, then in the Inspector, click on the 3 dots in the top-right corner, then click on Reset. The Material should no longer appear fully transparent.
  • Open the ShaderGraph assigned to the Material: click on the 3 dots again and Edit Shader…
  • In the Graph Inspector, copy the value of Custom Editor GUI property (you will have to re-enter it in a later step)
  • Empty the string from this same property then click on Save Asset in the top-left corner of the ShaderGraph window.
  • Go back to the Scene window. Notice that the shader has the correct aspect now.
  • Open the shader again, enter the original value in the Custom Editor GUI property, and click on Save Asset.

Unity’s new Input System issues

Simulate focus property

Issue description:

While using Unity’s new input system, you may notice that Focus Simulation is not working: even if the checkbox is checked on the NeuroManager, clicking on a NeuroTag will not allow you to interact with it.


The focus simulation is currently using Unity’s old input system by getting mouse clicks from Input.GetMouseButton. If you need this feature, your only option is to set the Active Input Handling to Both in the player settings:


Example scenes navigation

Issue description:

While using Unity’s new input system, you are not able to navigate through the steps.


Regarding the issue happening within SDK’s example scenes, you have 2 options:

  • Apply the Both value on Active Input Handling in the player settings
  • Follow this guide to modify the scripts of the SDK (it will be done in further releases) and apply the update proposed by Unity on the EventsSystem’s Standalone Input Module of the Hub scene:


Computer overheating at runtime

Issue description:

When entering play mode inside a scene containing a NeuroManager, you may hear the fan turning at full speed until you press Stop. This is often due to the number of FPS reaching too high levels.


You can fix this in two different ways:

DllNotFoundException message

Issue description:

When running the app, the message below is displayed:


Potential fixes:

  • This message is mostly displayed when an unsupported architecture is selected in the build settings. Make sure the right platform is selected, check the software compatibility page.

  • It may also be displayed if a SDK’s library is not present in your project. In this case, please download & import the SDK again in your project (at least the Plugins folder).

Built MacOS application crashes at start

Issue description:

On MacOS, all works well in the Unity editor, but when the application is built, a crash occurs right after it starts.

Potential fixes:

  • Bluetooth usage description: Before building, add a description in Project settings > Player settings > Other > Bluetooth usage description. This will set the message displayed by macOS when asking for Bluetooth permission.

NeuroTags not activated

Issue description:

The NeuroTags in the scene remain inactive after pressing play. You notice at least one of these symptoms:

  • NeuroTag’s gizmos remain red in the Scene view and not declared as Active in NextMind Profiler
  • The stimulation is not happening (i.e. the stimulation texture is not switched on/off rapidly)

Potential fixes:

  • NeuroManager:
    • make sure a NeuroManager is present in your scene
    • make sure a Camera is set on the NeuroManager’s Tracking Camera property (The Camera tagged as Main Camera is used if this property is null).
    • make sure the NeuroManager is declared as Ready in the profiler, or by code using NeuroManager.IsReady() function.
  • Visibility from the Tracking Camera:
    • make sure the NeuroTags are inside the Tracking Camera’s FOV.
    • make sure the object is on a layer visible to the camera (check Camera’s Culling Mask property)
  • NeuroTag:
    • make sure NeuroTag’ Stimulation renderers property is properly set with renderers which should show the stimulation
    • make sure these renderers have a material using a NextMind shader (may not be needed if you are using a custom stimulation)
    • make sure the Stimulation update type is set to Default if you do not intend on using a custom stimulation
    • make sure the limitation of 10 active NeuroTags is not already reached. In this case, only the first 10 NeuroTags will be active

Simulate Focus property malfunctioning

Issue description:

When clicking on NeuroTags in Play Mode, nothing happens.

Potential fixes:

  • Usage:
    • make sure to hold the mouse button while simulating the focus. NeuroTag’s confidence value is not set to 1 directly. It will be smoothly interpolated from the current confidence value to 1.
  • NeuroManager:
    • make sure the Simulate Focus is checked
  • NeuroTag:
    • make sure the NeuroTag is active (if not, consult dedicated troubleshooting section)
    • make sure the Stimulation renderer targeted by the NeuroTag has:
      • if it is a Canvas object, Raycast Target property checked, and the Canvas has a Graphic Raycaster component
      • else a Collider or Collider2D
  • Project Settings:
Was this article helpful to you? Yes 1 No

How can we help?